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040 -CATALOGING SOURCE
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a
Original cataloging agency
NEU GrandLibrary
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041 -LANGUAGE CODE
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a
Language code of text/sound track or separate title
tur
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050 -LIBRARY OF CONGRESS CALL NUMBER
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a
Classification number
HF5415.5
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b
Item number
.B43620 1998
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100 -MAIN ENTRY--PERSONAL NAME
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a
Personal name
Bell, Chip R.
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245 -TITLE STATEMENT
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a
Title
Şapka çıkarttıran hizmet yönetimi= Managing knock your socks off service /
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c
Statement of responsibility, etc
Chip R. Bell and Ron Zemke ; tr. Günhan Günay.
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h
Medium
BOOK
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260 -PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
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a
Place of publication, distribution, etc
İstanbul :
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b
Name of publisher, distributor, etc
Rota,
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c
Date of publication, distribution, etc
1998.
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300 -PHYSICAL DESCRIPTION
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a
Extent
250 p. :
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c
Dimensions
ill.
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b
Other physical details
20cm
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440 -SERIES STATEMENT/ADDED ENTRY--TITLE
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a
Title
Şapka çıkarttıran hizmet serisi.
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650 -SUBJECT ADDED ENTRY--TOPICAL TERM
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a
Topical term or geographic name as entry element
Customer services
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700 -ADDED ENTRY--PERSONAL NAME
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a
Personal name
Günay, Günhan.
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700 -ADDED ENTRY--PERSONAL NAME
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a
Personal name
Zemke, Ron.
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