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Free, perfect, and now : (Rodin Robert)
Bibliographical information (record 204311)
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Free, perfect, and now :
Subtitle:
 connecting to the three insatiable customer demands : a CEO's true story /
Author:
 Rodin Robert Search Author in Amazon Books

Publisher:
Simon & Schuster,
ISBN:
 0684850222
Edition:
 1999.
Classification:
 HF5415.5
Dewey:
 658.8/12
Additional related names
Detailed notes
    - 1. The Customer Connection: Addressing the Problem -- 2. You Don't Know What You Don't Know: Learning Where to Look -- 3. Frustration by Design: Why Bad Things Happen in Good Organizations -- 4. Management on Trial: Launching Radical Change -- 5. The $15,000 Pallet Rack: Building a Common Mission -- 6. Money Matters Most: Designing the Right Incentives -- 7. No One Asks for a Salesman: Customers Want Solutions -- 8. The Uses of Tools: Technology Without Tears -- 9. Captain Internet and the Tower of Babel: Get Wired -- 10. The Upside of Perfect: Creating an Innovative Culture -- 11. Millennium Rules: What's Next?
Related links
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