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Perfect phrases for customer service : (Bacal, Robert.)
Bibliographical information (record 255986)
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Perfect phrases for customer service :
Subtitle:
 hundreds of tools, techniques, and scripts for handling any situation /
Author:
 Bacal, Robert. Search Author in Amazon Books

Publisher:
McGraw-Hill,
ISBN:
 007144453X (pbk.)
Edition:
 2005.
Classification:
 HF5415.5
URL:
http://www.loc.gov/catdir/enhancements/fy0627/2005297103-b.html
http://www.loc.gov/catdir/enhancements/fy0627/2005297103-d.html
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Items (1)
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Status
Library
Section
6193434367
Item available
NEU Grand LibraryGrnd. Floor (HF5415.5 .B32 2005)
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