Publisher
Edition
At
2
Customer intimacy :
pick your partners, shape your culture, win together /
ISBN: 1888232005
Knowledge Exchange,
c1996.
HF5415.5 .W57 1996
NEU Grand Library[General Collection]
Available
6
Strateji ve Bire-Bir Pazarlama CRM /
ISBN: 9753221924
Sistem Yayıncılık,
2001.
HF5415.5 .K57 2001
NEU Grand Library[General Collection] (2)
Available
0
Fundamentals of customer-focused management :
competing through service /
ISBN: 156720564X (alk. paper)
Praeger,
2003.
HF5415.5 .H53 2003
University of Kyrenia Grand Library[General Collection]
Available
4
Müşteri bağlantıları:
büyüme için yeni stratejiler /
Alfa,
2000,
HF5415.5 .W39 2000
NEU Grand Library[General Collection]
Available
3
The loyalty effect :
the hidden force behind growth, profits, and lasting value /
ISBN: 0875844480
Harvard Business School Press,
1996.
HF5415.5 .R438 1996
NEU Grand Library[General Collection] (1) University of Kyrenia Grand Library[University Of Kyrenia] (1)
Available
0
7 days to top notch customer service :
using the experience orientated management technique /
ISBN: 9812046534
Times Books International ,
1996.
HF5415.5 .Y37 1996
NEU Grand Library[General Collection]
Available
2
Loyalty.com
customer relationship management in the new era of Internet marketing /
McGraw-Hill,
c2000.
HF5415.1265 .N495 2000
NEU Grand Library[General Collection]
Available
2
Loyalty rules! :
how today's leaders build lasting relationships /
ISBN: 1578512050
Harvard Business School Press,
c2001.
HF5415.525 .R45 2001
NEU Grand Library[General Collection]
Available
3
Bilişim altyapısıyla CRM (Custumer Relationship Mangement) :
Müşteri ilişkileri yönetimi /
ISBN: 9750006305
Seçkin,
2005.
HF5415.5 .T37 2005
NEU Grand Library[General Collection]
Available
1
The one to one manager :
real-world lessons in customer relationship management /
ISBN: 1841120936
Capstone,
2000.
TF5415.5 .P47 2000
NEU Grand Library[General Collection] (2)
Available