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Quality is personal :

Roberts Harry V

Quality is personal : a foundation for total quality management / Harry V. Roberts, Bernard F. Sergesketter. - New York : Free Press, c1993. - xiv, 169 p. : ill. ; 25 cm.

Includes index.

ISBN: 0029266262 (cloth) 0029266254 (pbk.)

Subjects--Topical Terms:
Total quality management

LC Class. No.: HD62.15

Dewey Class. No.: 658.5/62