Modern management: skills for success -- Managing: history and current thinking -- Corporate social responsibility and business ethics -- Management and diversity -- Managing in the global arena -- Principles of planning -- Making decisions -- Strategic planning -- Plans and planning tools -- Fundamentals of organizing -- Responsibility, authority, and delegation -- Managing human resources -- Organizational change and stress -- Influencing and communication -- Leadership -- Motivation -- Groups, teams, and corporate culture -- Understanding people : attitudes, perception, and learning -- Encouraging creativity and innovation -- Controlling -- Principles of controlling -- Production and control -- Information technology.