Spencer, John.  1954- <br/><br/>
The professional secretary / 
John Spencer and Adrian Pruss. 
 - London ;  New York :  Cassell,  1996. 
 - v. <1   > :  ill. ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/>1. Communication skills. 
<br/><br/><label>ISBN: </label>0304331511 0304331538 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Secretaries<br/>Business communication<br/>Office Management
<br/><br/><label>LC Class. No.: </label>HF5547.5 
<br/><br/><label>Dewey Class. No.: </label>651.3/74