Gatiss Gordon F <br/><br/>
Total quality management :  a total quality approach / 
Gordon F. Gatiss. 
 - London :  Cassell, in association with the Institute for Supervision and Management,  1996. 
 - xii, 158 p. :  ill. ;  25 cm. 
 - Management skills series. .
 - Management skills series (London, England) .
<br/><br/>Includes bibliographical references (p. [156]-158) 
<br/><br/><label>ISBN: </label>0304337951 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>LC Class. No.: </label>PD31 
<br/><br/><label>Dewey Class. No.: </label>658.4