TY - BOOK AU - Cortazzi Diana AU - Roote Susan TI - Illuminative incident analysis SN - 0070844526 AV - WX 18 U1 - 658.31/24 PY - 1975/// CY - London, New York PB - McGraw Hill KW - Hospitals KW - Employees KW - Inservice training KW - Health care teams KW - Group relations training KW - Art therapy N1 - Includes index ER -