Roberts Harry V <br/><br/>
Quality is personal :  a foundation for total quality management / 
Harry V. Roberts, Bernard F. Sergesketter. 
 - New York :  Free Press,  c1993. 
 - xiv, 169 p. :  ill. ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0029266262 (cloth) 0029266254 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>LC Class. No.: </label>HD62.15 
<br/><br/><label>Dewey Class. No.: </label>658.5/62