TY  - BOOK
AU  - Donohue William A
AU  - Kolt Robert
TI  - Managing interpersonal conflict
SN  - 0803933118
AV  - BF637.I48  
PY  - 1992///
CY  - Newbury Park, London
PB  - Sage
KW  - Conflict management
KW  - Interpersonal conflict
KW  - Negotiation
N1  - Includes bibliographical references and index
ER  -