What seems to be the matter : communication between hospitals and patients - Audit Commission for Local Authorities and the National Health Service in England and Wales; Cornwell Jocelyn; Jarrett Linda; Boyce Jonathan (London : H.M.S.O, 1993)
"The study was carried out by Joycelyn Cornwell and Linda Jarrett, under the direction of Jonathan Boyce"--Preface
Includes bibliography
Keywords: Public relations -- England -- Hospitals -- Evaluation; Hospitals -- England; Hospital patients -- England