Downes, Stephen. <br/><br/>
Charming up profits / 
Stephen Downes. 
 - Rozelle NSW 2039, Australia :  Sally Milner Publishing,  c1995. 
 - 154 p. ;  22 cm. 
<br/><br/>Includes bibliographical references (p. 153-154). 
<br/><br/><label>ISBN: </label>1863511717 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business etiquette<br/>Corporate Culture
<br/><br/><label>LC Class. No.: </label>HF5389