TY  - BOOK
AU  - StrazzaboscoHayn Gina
AU  - Reynolds Moira Davison
TI  - The telephone: uses and abuses 
T2  - The Lifeskills library
SN  - 0823916081 
AV  - TK6161 
PY  - 1994///
CY  - New York
PB  - Rosen Pub. Group
KW  - Telephone
KW  - Telephone etiquette
N1  - Includes bibliographical references (p. 46) and index
ER  -