McKeown Max <br/><br/>
E-customer :  customers just got faster and smarter. Catch up / 
Max McKeown. 
 - London :  ft.com,  2001. 
 - x, 234 p. ;  21 cm. 
<br/><br/><label>ISBN: </label>0273650203 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling<br/>Internet users<br/>Customer relations<br/>Electronic commerce
<br/><br/><label>LC Class. No.: </label>HF5415.5 
<br/><br/><label>Dewey Class. No.: </label>658.812