TY  - BOOK
AU  - Poynter,Gavin
TI  - Restructuring in the service industries: management reform and workplace relations in the UK service sector 
T2  - Employment and work relations in context series
SN  - 0720123410
AV  - HD8039.S452 
U1  - 331.0941 
PY  - 2000///
CY  - London
PB  - Mansell
KW  - Insco Firm
KW  - Employees
KW  - Credit UK Firm
KW  - National health services
KW  - Great Britain
KW  - Service industries workers
KW  - Service industries
KW  - Management
KW  - Personnel management
KW  - Industrial relations
KW  - Financial services industry
KW  - Insurance companies
KW  - Health facilities
N1  - Includes bibliographical references (p. 243-252) and index
ER  -