TY - GEN AU - Hussain,Kashif AU - Silman,Fatoş ED - Institute of Educational Sciences Education Management and Planning TI - Zone of tolerance for higher education services: A diagnostic model of service quality AV - LB2343 PY - 2009/// CY - Lefkoşa PB - Near East University KW - Near East University KW - Dissertations KW - Counselling in higher education KW - Lisansüstü Eğitim Enstitüsü KW - Eğitim Yönetimi, Denetimi, Planlaması ve Ekonomisi KW - Yakın Doğu Üniversitesi KW - Graduate School of Educational Sciences KW - Educational Administration, Supervision, Planning and Economics KW - Cyprus N1 - Thesis (PhD); Includes bibliographical references UR - http://docs.neu.edu.tr/library/6336001238.pdf ER -