TY - BOOK AU - Shaw,Stephen TI - Airline marketing and management SN - 9781409401476 (hardback : alk. paper) AV - HE9781 U1 - 387.7/40688 PY - 2011/// CY - Farnham, Surrey, Burlington, VT PB - Ashgate KW - Aeronautics, Commercial KW - Marketing KW - Airlines N1 - Includes bibliographical references and index ER -