Besterfield, Dale H. <br/><br/>
Quality improvement / 
Dale H. Besterfield. 
 - 9th ed. 
 - Boston :  Pearson,  2013. 
 - vi, 267 p. :  ill. ;  28 cm. 
 - Always learning .
 - Always learning. .
<br/><br/> Formerly entitled: Quality control.  "International edition"--Cover. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780132877671 (pbk.) 0132877678 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.
<br/><br/><label>LC Class. No.: </label>TS156 
<br/><br/><label>Dewey Class. No.: </label>658.562