Mudie, Peter.

The management and marketing of services / Peter Mudie and Angela Cottam. - Oxford ; Boston : Butterworth-Heinemann, 1993. - xi, 269 p. : ill. ; 25 cm. - B H contemporary business series . - B H contemporary business series. .

Includes bibliographical references and index.

0750607890


Service industries--Management.
Service industries--Marketing.

HD31