TY  - BOOK
TI  - Hizmet pazarlamas
T2  - Yay♯łn No
SN  - 9752955703
AV  - HD9980.5 
PY  - 2006///
CY  - Ä°stanbul
KW  - Service industries
KW  - Management
KW  - Marketing
KW  - Customer services
N1  - Includes bibliographical references
ER  -