TY  - BOOK
AU  - Harkness,Shiona
AU  - Wherly,Michael
TI  - With Pleasure!: English for hotel service 
SN  - 0713181354
AV  - PE1116 
PY  - 1984///
CY  - London
PB  - Edward Arnold
KW  - English language
KW  - Business English
ER  -