Kamara, Rugiatu Jemillatu. <br/><br/>
The Impact of Service Quality on Customer Satisfaction in Hotel :  A Case of Bintumani Hotel, Aberdeen Freetown, Sierra Leone / 
Rugiatu Jemillatu Kamara ; Thesis supervisor: Dr. Ozlem Uzunsaf. 
 - Nicosia :  Near East University,  2024. 
 - 66 pages ;  30 cm. 
<br/><br/>Thesis (Master) 
<br/><br/>Includes bibliographical references. 
<br/><br/><br/>Text in English 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Near East University--Dissertation
<br/><br/><label>Subjects--Topical Terms: </label><br/>Institute of Graduate Studies--Tourism Management--Near East University<br/>SERVQUAL<br/>Tangibility--Reliability--Responsiveness<br/>Assurance--Empathy<br/>Customer Satisfaction--Bintumani Hotel--Sierra Leone
<br/><br/><label>LC Class. No.: </label>TX911.3