TY  - GEN
AU  - Kamara,Rugiatu Jemillatu
AU  - Uzunsaf,Özlem
TI  - The Impact of Service Quality on Customer Satisfaction in Hotel: A Case of Bintumani Hotel, Aberdeen Freetown, Sierra Leone 
AV  - TX911.3 
PY  - 2024///
CY  - Nicosia
PB  - Near East University
KW  - Near East University
KW  - Dissertation
KW  - Institute of Graduate Studies
KW  - Tourism Management
KW  - SERVQUAL
KW  - Tangibility
KW  - Reliability
KW  - Responsiveness
KW  - Assurance
KW  - Empathy
KW  - Customer Satisfaction
KW  - Bintumani Hotel
KW  - Sierra Leone
N1  - Thesis (Master); Includes bibliographical references
UR  - http://docs.neu.edu.tr/library/9696772384.pdf
ER  -