The Relationship Between Guest Satisfaction and Guest Loyalty : Full-Service Restaurants in Harare, Zimbabwe /
Wendy Matsangura ; Thesis supervisor: Dr. Ozlem Uzunsaf.
- Nicosia : Near East University, 2024.
- 76 pages ; 30 cm.
Thesis (Master)
Includes bibliographical references.
Text in English
Near East University--Dissertation
Institute of Graduate Studies--Tourism Management--Near East University Guest Satisfaction Behavioural Loyalty Cognitive Loyalty Full-Service Restaurants--Zimbabwe