TY - GEN AU - Spencer, John. AU - Pruss,Adrian TI - The professional secretary SN - 0304331511 AV - HF5547.5 U1 - 651.3/74 20 PY - 1995///- CY - New York, London PB - Cassell KW - Business communication KW - Office Management KW - Secretaries N1 - Includes index; 1. Communication skills ER -