Sewell, Carl. <br/><br/>
Customers for life :   how to turn that onetime buyer into a lifetime customer /  
Carl Sewell and Paul B. Brown. 
 - New York :   Pocket Books,   1991. 
 - XXIV, 175 p. :   ill.  20cm. 
<br/><br/><label>ISBN: </label>0671747959 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Automobile industry and trade--Customer services--United States<br/>Automobile dealers--United States
<br/><br/><label>LC Class. No.: </label>HF5415 .5