Kotler, Philip, 1931- Marketing for hospitality and tourism / Philip Kotler, John Bowen, James Makens. - 4th ed. - Upper Saddle River, NJ : Prentice Hall, c2003. - xvii, 893 p. : col. ill. ; 26 cm. Includes bibliographical references and index. ISBN: 0132017733 Subjects--Topical Terms: Hospitality industry--MarketingTourism LC Class. No.: TX911.3.M3 Dewey Class. No.: 647.94/068/8