TY  - GEN
AU  - Sewell, Carl.
AU  - Brown,Paul Burton
TI  - Customers for life : : how to turn that one-time buyer into a lifetime customer / 
SN  - 0671747959
AV  - HF5415.5 
PY  - 1991///
CY  - New York, NY
PB  - Pocket Books, 
KW  - Customer services
KW  - Automobile industry and trade
KW  - United States
KW  - Automobile dealers
ER  -