TY  - GEN
AU  - Katz,William A.
TI  - Introduction to reference work
SN  - 0072441070
AV  - Z711 
U1  - 025.552 
PY  - 2002///
CY  - Boston
PB  - McGraw-Hill
KW  - Reference services Libraries
KW  - Reference books
KW  - Bibliography
N1  - Includes bibliographical references and index; v. 1. Basic information services -- v. 2. Reference services and reference processes
ER  -