TY - GEN AU - Schmitt,Bernd TI - Experiential marketing: how to get customers to sense, feel, think, act, and relate to your company and brands SN - 0684854236 AV - HF5415.13 U1 - 658.8/27 PY - 1999/// CY - New York PB - Free Press KW - Brand name products KW - Marketing N1 - Includes bibliographical references (p. 255-265) and index ER -