TY  - GEN
AU  - Chapman Elwood N
AU  - O'Neil Sharon Lund
TI  - Leadership: essential steps every manager needs to know 
SN  - 0130100196
AV  - HD57.7 
U1  - 658.4/092 
PY  - 2000///
CY  - Upper Saddle River, NJ
PB  - Prentice Hall
KW  - Leadership
N1  - Includes index
ER  -