TY - GEN AU - Chaffey Dave AU - Wood Steve TI - Business information management: improving performance using information systems SN - 0273686550 (alk. paper) AV - HD30.213 U1 - 658.4/038/011 PY - 2004/// CY - New York PB - Financial Times Prentice Hall KW - Management information systems KW - Information Resources Management KW - Business KW - Communication systems KW - Management KW - Information technology N1 - Includes bibliographical references and index ER -