APA

Fensterheim H., . (1975). Don’t say yes when you want to say no. New York: McKay.

Chicago

Fensterheim Herbert, . 1975. Don’t say yes when you want to say no. New York: McKay.

Harvard

Fensterheim H., . (1975). Don’t say yes when you want to say no. New York: McKay.

MLA

Fensterheim Herbert, . Don’t say yes when you want to say no. New York: McKay. 1975.