000 00709nam a2200217 a 4500
005 20071106151926.0
008 970801s1997 enkk b 001 0 eng d
001 194576
020 _a1856044041
040 _aNEU
050 0 0 _aZ711
100 1 _9152434
_aOwen, Tim.
245 1 0 _aSuccess at the enquiry desk:
_bsuccessful enquiry answering -every time /
_cTim Owen.
250 _a3rd ed.
260 _aLondon :
_bLibrary Association Publishing,
_c2000.
300 _axv, 87 p. :
_b1 form ;
_c22 cm.
440 4 _aThe successful LIS professional.
504 _aIncludes bibliographical references (p. 73-81) and index.
650 0 _aReference services Libraries
_9383772
942 _x1000009
_kZ00000711O942000
_cBOOK
999 _c172109