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Hizmet pazarlamas
ISBN: 9752955703 		2006. HD9980.5 .H59 2006 University of Kyrenia Grand Library[General Collection] (2)
Yeniboğaziçi Grand Library[General Collection] (3)
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Müşteri memnuniyeti ve ölçümü /
ISBN: 9754403112 (paperback) 		Milli Prodüktivite Merkezi Yayınları, 2004. HF5415.5 .A28 2004 University of Kyrenia Grand Library[General Collection]
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The Northbound train :
finding the purpose, setting the direction, shaping the destiny of your organization /
ISBN: 081440233X 		AMACON, 1994. HD58.9 .A43 1994 NEU Grand Library[General Collection]
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4
Şapka Çıkarttıran Hizmet Öyküleri /
ISBN: 9757805904 		: Rota 1998. HF5415.5 A5320 1998 NEU Grand Library[General Collection]
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6
Müşteri hizmetleri ve crm /
ISBN: 9786053920748 		Kum Saati , 2010 . HF5415.5 .A73 2010 NEU Grand Library[General Collection] (1)
University of Kyrenia Grand Library[General Collection] (2)
University of Kyrenia Grand Library[University Of Kyrenia] (1)
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Müşteri hizmetleri ve crm /
ISBN: 9786053920748 		Kum Saati , 2013 . HF5415.5 .A73 2013 NEU Grand Library[General Collection] (2)
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1
Perfect phrases for customer service :
hundreds of tools, techniques, and scripts for handling any situation /
ISBN: 007144453X (pbk.) 		McGraw-Hill, 2005. HF5415.5 .B32 2005 NEU Grand Library[General Collection]
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4
Satisfaction guaranteed :
236 ideas to make your customers feel like a million dollars /
ISBN: 1558532145 		Rutledge Hill Press, 1994. HF5415.5 .B33 1994 NEU Grand Library[General Collection] (2)
University of Kyrenia Grand Library[General Collection] (1)
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Her şikayet bir armağandır /
ISBN: 9758296094 		Rota, 1998. HF5415.5 .B37 1998 NEU Grand Library[General Collection]
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2
Şapka çıkarttıran hizmet yönetimi= Managing knock your socks off service /
Rota, 1998. HF5415.5 .B43620 1998 NEU Grand Library[General Collection] (2)
University of Kyrenia Grand Library[General Collection] (1)
Yeniboğaziçi Grand Library[General Collection] (1)
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